- Would you like to save your precious time on customer and end-user issue handling?
- Would you like to constantly implement changes to your application?
- Would you like to be confident that your system is 24/7 available for your end users?
With Informatica’s application support & software maintenance services you get
Production emergency support
Emergency fixes, platform monitoring and 24/7 software technical support.
Ongoing application maintenance and support
Bug fixing, new features and enhancements implementation, database administration, QA and testing, ongoing content update, system re-engineering, code refactoring and performance tuning.
Management
Customer support and end-user issues handling, change and release process management, requirements and risk management.
Infrastructure support
Application deployment, monitoring, troubleshooting and planned upgrade.